Money back guarantee covers price of the product less any non-refundable deposits. Money back guarantee does not cover any shipping and handling fees due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
Once a valid refund request submitted, the refund process will take no more than 30 days.
All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
You have THIRTY (30) Days from the date of the original purchase to request a refund. Any refund request received after the THIRTY (30) DAY time limit will not be honored.
Our money back guarantee is a satisfaction guarantee. If you are not satisfied with the program, simply request a refund within THIRTY (30) days of initial purchase. The guarantee does not cover refund requests outside of dissatisfaction with the program (lack of engagement, personal issues, etc.).
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product.
Customers are only eligible to receive one refund within any 30-day period and only on offers that explicitly state a guarantee or return/refund policy. Meaning, if a customer requests a refund on a transaction, they are not eligible for an additional refund for 30 days following that transaction.
PERSONAL CHECKS
All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped. All returned check will be charged a $25 USD return check fee. Counter checks will not be accepted. Checks and money orders must be sent in US funds. EUROPEAN UNION
Our products and services are intended for customers located in the United States and Canada. We do not market or direct our products and services to residents of the European Union.
CUSTOMER SERVICE
If you have questions or comments regarding Profectus Resources LLC products and services, please contact us at: